Okay
Hi there,
Unfortunately we no longer have the time or enough return to provide support. The theme still speaks for itself and it's a great product for anyone with a fitting product. The current version has been tested out for a few months and is really stable so you shouldn't have any problem with it.
If you're having some trouble you can still check our faq page:
http://plusquare.pt/faq/essenza/
Or you can try search for the issue in our support system to see if someone already had the issue you're having at:
https://plusquare.ticksy.com/
Best regards

Plusquare Team

  Public Ticket Activity

OPENslider Last comment 1 week ago from Warner in Essenza - Responsive Grid Portfolio Theme   1 OPENPrivate Ticket Response Last comment 2 weeks ago from Matthew in Essenza - Responsive Grid Portfolio Theme   1 OPENDemo Last comment 1:44am on April 24, 2015 from Wowa in Essenza - Responsive Grid Portfolio Theme   1 OPENCan decription appear in hover gallery ? Last comment 1:44am on April 23, 2015 from Philippe in Essenza - Responsive Grid Portfolio Theme   1 OPENVideo background on element Last comment 1:44am on April 22, 2015 from Erik in Easy Video Background WP   1 OPENSnap photos to slider Last comment 1:44am on April 13, 2015 from Jake in Essenza - Responsive Grid Portfolio Theme   1 OPEN4.1.1 Compatibility? Last comment 1:44am on April 10, 2015 from Dustin Pearlman in Essenza - Responsive Grid Portfolio Theme   4 OPENPortfolio works Last comment 1:44am on April 10, 2015 from Julian Zambra in Essenza - Responsive Grid Portfolio Theme   1 OPENFont Awesome icons Last comment 1:44am on April 9, 2015 from Julian Zambra in Essenza - Responsive Grid Portfolio Theme   1 OPENEssenza doesn't work on my wordpress Last comment 1:44am on April 6, 2015 from Oscar Carballido in Dynamic Lightbox   1 OPENGoogle Fonts not working Last comment 1:44am on April 3, 2015 from Gary West in Essenza - Responsive Grid Portfolio Theme   1 OPENBrowser Errors, Pauses in Video Last comment 1:44am on April 3, 2015 from Maylene Kuahiwinui in Easy Video Background   3 OPENError in the portfolio Last comment 1:44am on March 25, 2015 from D Aparecido in Essenza - Responsive Grid Portfolio Theme   1 OPENVimeo background video is not in 100% width Last comment 1:44am on March 23, 2015 from Bruno Mota in Easy Video Background   3 OPENSlider Not Working Last comment 1:44am on March 23, 2015 from Bruno Mota in Essenza - Responsive Grid Portfolio Theme   6
https://plusquare.ticksy.com/